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Dive into the PMO Value Ring methodology, assess PMO maturity, and drive value generation with PMO-CP Certification exam questions.

Concept 01: Who does the PMO Serve?

Question 1:
Who does the PMO Serve?

A. A PMO has to serve its customers’ needs and not theirs. As a PMO, I need to serve my customer’s needs and not mine, so I have to give them WHAT THEY TELL ME and NOT WHAT I BELIEVE IS RIGHT FOR THEM. Example: If I develop a great service or a product that no one buys, then it’s a failure.

B. My customers in PMO arenas are ANYONE whom I come in contact with PM, Functional Managers, team members, and Executives (Remember this list).

C. I need to have a single focus address their needs or requirements or in other words Pain point as it pains the user whose requirements are not being met.

D. Your focus should be on your stakeholders/customers and not on some technical stuff like tools or methodology. As long as you hear them and address their pain points, you have provided value.

Answer: A, B, C, D

Explanation:
A PMO must serve its customers’ needs and not what it thinks is right. It is, therefore, considered a Service Provider. As a PMO, I need to serve my customer’s needs and not mine, so I must give them WHAT THEY TELL ME and NOT WHAT I BELIEVE IS RIGHT FOR THEM. Example: If I develop a great service or a product that no one buys, then it’s a failure. My customers in PMO arenas are ANYONE whom I come in contact with such as PM, Functional Managers, team members, and Executives (Remember this list). These are OUTSIDE THE PMO Team. I need to have a single focus to address their needs or requirements or, in other words, pain points as it pains the user whose requirements are not being met. Your focus should be on your stakeholders/customers and not on some technical stuff like tools or methodology. As long as you hear them and address their pain points, you have provided value.

Concept 01: Application of the Concept

Question 2:
What is the future of the PMO?

A. 01. They will adapt to the needs of the organization as they mature.

B. 02. As the organization matures the PMO will start to disappear.

C. 03. PMOs will become strategic as the organizations mature.

D. 04. As the organization matures, it will have its own PMO for each of its departments.

Answer: A

Explanation:

  1. They will adapt to the needs of the organization as they mature.
    RIGHT. This is the correct answer as PMOs need to adapt to the needs of the stakeholders they serve. It’s NOT What the PMO believes is right for the organization or Stakeholders. That’s how they add value.
  2. As the organization matures the PMO will start to disappear.
    WRONG. Not true as with organizational maturity, the PMO continues to mature as their value add keeps improving.
  3. PMOs will become strategic as the organizations mature.
    WRONG. You need to understand that PMO and Organization are two distinct entities. While PMO is part of the Organization, it is seen as a Service Provider and the Organization as a Client and hence to be treated differently. This is a key concept to grasp.
  4. As the organization matures, it will have its own PMO for each of its departments.
    WRONG. The general rule with ANY Question is to ask yourself – Is the statement necessarily true in all given circumstances? If the answer is NO, it will most likely be the wrong answer. Now, PMO can be centralized or be part of each department based on the Organization’s (Client’s) decision.

Question 3:
Who is NOT considered a PMO Stakeholder?

A. 1. PMO Team Member

B. 2. Executives

C. 3. Project Manager of Business areas or departments

D. 4. Functional Managers

Answer: A

Explanation:

  1. PMO Team Member
    RIGHT. This is the correct answer as the PMO Stakeholders’ list consists of Project Managers, Functional Managers, Team members, and Executives.
  2. Executives
    WRONG. This is a stakeholder.
  3. Project Manager of Business areas or departments
    WRONG. This is a stakeholder.
  4. Functional Managers
    WRONG. This is a stakeholder.

Check Full Questions: https://www.dumps4u.com/pmo-cp-dumps/